--- title: About Us | MAC Practice Solutions description: "Why MAC Practice Solutions exists: founder Michael Conti's story of helping therapists set up their EHR, get credentialed with insurance and build practices that last." --- [Skip to our story](https://www.macpracticesolutions.com/about#story) [![MAC Practice Solutions](https://www.macpracticesolutions.com/hubfs/raw_assets/public/macps-theme/images/mac-logo-dark.svg)](https://www.macpracticesolutions.com/?hsLang=en)[Home](https://www.macpracticesolutions.com/?hsLang=en) About MAC Practice Solutions # The business side of therapy, handled. We take care of the administrative side of mental health practices: credentialing, billing and claims, EHR setup and the day-to-day systems that keep a practice running. Here’s who we are, why we do this work, and what you can count on. Our story ## Helping the people who help others, one practice at a time. The first practice I ever helped belonged to my partner, a licensed marriage and family therapist. He was great with his clients. The business side was another story. His session notes lived in a notes app on his phone. He didn’t take insurance. And billing was, frankly, a joke: nobody was tracking what had been billed or what had been paid, and he was losing money without even realizing it. So I fixed it. I set up a real EHR, got him credentialed with the insurance companies in our area, and put his billing on solid ground. Then something happened that neither of us expected. His phone started ringing. People were finding him online and through the insurance companies he was now credentialed with, and his practice took off. > Therapists are trained to care for people, not to run a business. Word traveled. The clinician who shared his office asked for help next. Then came the associates he supervised, ready to open practices of their own. I was surprised every time the phone rang. My favorite was a group of newly licensed therapists who wanted to build a group practice together from the ground up. Over and over, I watched talented clinicians get overwhelmed. Not by their clients, but by paperwork, systems and payer rules. When I moved out of state, I stopped taking new clients. Leaving wasn’t the hard part. The hard part was the calls that kept coming: therapists who needed help, and me telling them I had moved and couldn’t take them on. I’ll admit it: I’m a bit of a nerd about this. A clean EHR setup, a credentialing file with nothing missing, a billing report that finally adds up. That stuff makes my day. Here’s why it matters to me. Mental health care matters, and the people who provide it deserve to put everything they have into their patients, not into chasing claims, decoding paperwork or wondering whether their practice is losing money. Helping the people who help others is the most rewarding work I know. If you’re reading this because the business side of your practice is wearing you down, you’ve found what you’ve been looking for. Reach out. We’ll handle the rest, so you can focus on your patients. Michael Conti Founder & CEO, MAC Practice Solutions We focus on your practice. You focus on your patients. Who we serve ## We’re a good fit if you’re… ### Opening your first practice EHR setup, credentialing and billing set up right from day one. ### Starting to accept insurance Credentialing with the carriers in your area and billing set up so claims keep moving. ### Spending too much time on admin Cleaner systems so more of your week goes to patients. ### Growing a group practice Structured systems and ongoing operational support as you add clinicians. Mental health professionals and group practices in the United States. What we value ## What you can count on. ### Accuracy over speed We would rather get a claim, application or setup right the first time than rush it and fix it later. ### Evidence over assumption We check payer rules, your data and your current setup before we recommend a change. ### Security without shortcuts Hardware security keys, need-to-know access and careful handling of practice information, every time. ### Built to last Systems and routines your practice can keep running, not quick fixes that fall apart. ### Always looking for a better way We keep reviewing our tools and methods as your practice grows and better options appear. ### Built around your practice Systems that fit how you already work, not a one-size-fits-all setup. Security & privacy ## Protecting what practices trust us with. ### Hardware security keys Our accounts require a physical security key to sign in, so a stolen password alone is never enough. ### Need-to-know access Each person gets only the access their work requires, and it is removed when it is no longer needed. ### Careful handling Practice information is shared only when necessary and used only for the work you ask us to do. ### Established platforms We run on established, security-focused services. [See our trusted service providers →](https://www.macpracticesolutions.com/service-providers?hsLang=en) ## Let’s talk about your practice. [Contact us](https://www.macpracticesolutions.com/contact?hsLang=en) We focus on your practice. You focus on your patients. [Home](https://www.macpracticesolutions.com/?hsLang=en)[About](https://www.macpracticesolutions.com/about?hsLang=en)[Contact us](https://www.macpracticesolutions.com/contact?hsLang=en)[Trusted Service Providers](https://www.macpracticesolutions.com/service-providers?hsLang=en)[Privacy Policy](https://www.macpracticesolutions.com/privacy?hsLang=en)[Reviews on Trustpilot](https://www.trustpilot.com/review/macpracticesolutions.com) © 2026 MAC Practice Solutions ```json { "@context" : "https://schema.org", "@id" : "https://www.macpracticesolutions.com/about#webpage", "@type" : "AboutPage", "about" : { "@id" : "https://www.macpracticesolutions.com/#organization" }, "mainEntity" : { "@id" : "https://www.macpracticesolutions.com/#organization", "@type" : "ProfessionalService", "founder" : { "@id" : "https://www.macpracticesolutions.com/about#founder", "@type" : "Person", "jobTitle" : "Founder & CEO", "name" : "Michael Conti", "worksFor" : { "@id" : "https://www.macpracticesolutions.com/#organization" } }, "name" : "MAC Practice Solutions", "url" : "https://www.macpracticesolutions.com/" }, "name" : "About Us | MAC Practice Solutions", "url" : "https://www.macpracticesolutions.com/about" } ```